Submissions from 2019
The Design Cycle and a Mixed Methods Approach for Improving Usability: A Case Study, James C. Miller
Submissions from 2014
Targeting Point of Need to Increase Traffic to Library Resources, James C. Miller
Submissions from 2011
The Prevalence and Practices of Academic Library Journal Clubs, Luke Vilelle
Submissions from 2007
Don't Shelve the Questions: Defining Good Customer Service for Shelvers, Luke Vilelle