Off-Campus Hollins Users:
To access this document, please click here to log in to our proxy server with your campus network user name/password (the same one you use to log into the campus network and your e-mail).

Year of Graduation


Document Type


Degree Name

Master of Arts in Teaching and Learning (MATL)

Directing Professor

Dr. Teri Wagner


This study aimed to explore student satisfaction with faculty advising versus centralized advising, specifically in a university with a centralized advising office. Secondly, to explore graduation and retention rates before and after centralized advising was implemented, and finally, to examine any potential correlation between student satisfaction with advising and student graduation and retention rates. This study consisted of a mixed methods survey sent to students who attend a small private university to examine their satisfaction and perceptions of academic advising.